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RMK Connect apps

RMK ConnectYour home, your next step, HoneyGuide RMK InstituteLearn: accredited training close to home Super Deal MakerBusiness: plan, get ready, meet funders RMK RetailShop: groceries and stock, delivered

Privacy notice

How RMK Connect looks after your personal information, in plain words. Version 1, 13 October 2026.

Who we are

RMK Connect is run by RMK Industries (Pty) Ltd, 13 Adonis Street, Sterpark, Polokwane, Limpopo. It joins RMK Institute, Super Deal Maker and RMK Retail. RMK Industries is the responsible party for your personal information under the Protection of Personal Information Act (POPIA).

What we keep

  • Your name, cell number, email (if you give it) and password (stored scrambled, never readable).
  • Your roles (for example learner, entrepreneur, shop owner), your area (province to village) and your language.
  • What you do in the apps: courses, business plans, orders, and the choices you make about your information.
  • Your chats with HoneyGuide and your Hive Pulse answers.
  • Technical details such as your browser and a scrambled form of your internet address, to keep the service safe.

Why we use it

To give you an account that works in all three apps, show you your next step, teach you, support your business, deliver your orders, take payments through PayFast, keep the service safe and meet the law. We send marketing only if you said yes, and you can say no at any time.

Where your information is stored

Your information is stored and processed outside South Africa. RMK Connect runs on Heroku (Salesforce), on Amazon Web Services (AWS) servers in the United States. These providers must protect your information under agreements that give protection similar to POPIA. We ask for your agreement to this when you register.

HoneyGuide, our AI helper

HoneyGuide is an AI assistant. When you ask it something, your question goes to an AI model through Heroku Managed Inference, which runs Amazon Nova and OpenAI gpt-oss models on AWS in the United States.

  • Before your words leave our system we hide ID numbers, bank and card numbers, passwords and one-time codes.
  • Your conversations are not used to train third-party models.
  • HoneyGuide never pays, orders, enrols or changes your records unless you tap Confirm.
  • You can ask for a person at any time. RMK staff may read a conversation to help you or to check answers are correct.
  • You can switch off keeping your chats under Me.

Hive Pulse research

Hive Pulse asks short, one-minute questions, for example how a training session went or which products your area wants. We use the answers to decide what to stock, teach and fund. Results are shared only as totals for an area, and only when at least 10 people answered. Nobody is paid per answer, and you can stop being asked by switching off research under Me.

Who we share it with

The RMK apps you use, so you sign in once. Funders, mentors or consultants only when you say yes. Service providers that run the service for us (hosting, SMS and WhatsApp, PayFast for payments, email). The authorities when the law requires it. We never sell your information.

Your rights: see, correct or delete your information

  • See it: download your information from Me (Download my data), or ask us.
  • Correct it: change your details under Me, or ask us to fix them.
  • Delete it: tap "Delete my account" under Me. A person from RMK contacts you before anything is deleted. Some records (for example tax invoices and accredited results) must be kept by law.
  • Withdraw a choice: untick it under Me. It takes effect straight away.
  • Complain: to our Information Officer first, or to the Information Regulator (South Africa).

Information Officer

RMK Industries (Pty) Ltd

Write "POPIA" in your message so it reaches the right person.